Transportation & Delivery
The Vannina Vesperini online store delivers in France and internationally. We have selected for your orders modes of transport recognized for the quality of their delivery conditions.
At any time, you can track the progress of your package by logging in to your Account .
DELIVERY IN FRANCE WITH COLISSIMO
The shipment of parcels to France (metropolitan and overseas as well as to Monaco and Reunion) is provided by Colissimo . For orders to France (mainland and overseas as well as to Monaco and Reunion), shipping costs are free. Delivery is made to the address indicated when you place your order. The delivery time observed with Colissimo is 4 to 7 working days, packages are delivered against signature.
INTERNATIONAL DELIVERY WITH DHL
The Vannina Vesperini online store ships worldwide. For orders to international destinations, shipping costs are free for orders over €500.
International parcel shipping is provided by DHL . This service is billed to you according to the destination:
- Small export: DHL zones 1, 2 and 3 - €20
- Medium export: DHL zone 4 - €25
- Large export: DHL zones 5, 6, 7 and 8 - 40€
Delivery is made to the address indicated when you place your order. The delivery time observed with DHL is 4 to 10 working days depending on the destination, packages are delivered against signature.
DELIVERY TIMES AND TRACKING
With the exception of custom-made products, we prepare your order within an average of 2 working days (excluding busy periods such as Christmas or sales).
When your package is shipped, you will receive a notification email containing a tracking number. You can also track the progress of your order in your Account .
If after the average time periods announced above, your order has still not reached you, we invite you to contact our Customer Service .